Usability or User Experience?
RE: Usability or User Experience?
I've been thinking about these terms recently anyway, so when I came across this article, I knew that I wasn't the only one.
Usability used to be the umbrella term, but it's been replaced with 'user experience.' 'Usability' has come to mean easy to use and tends to be mostly focused on usability testing and making a product usable.
User Experience is a broader term which takes other factors into account: how people are using the tool or web site and the Brand. The article uses a great example of Apple products: I love them too! My iPhone is a joy to use and it does everything so effortlessly.
My job title is actually User Experience Specialist II. I like the sound of that. Not only am I just conducting research to understand user needs, I am helping design the experience of using the product or site.
I think we can all think more broadly about the application of user research to experience because then you're getting more towards user needs and goals and what's not only functional, but pleasurable to use.

